Becoming An Accredited Training Partner FAQ
What is Accreditation?
Accreditation is a process of evaluating a company’s ITILĀ® training material, internal quality systems and trainer qualifications to ensure compliance with industry standards and best practices approach as they relate to ITILĀ®.
What are the different types of Accreditation?
Accredited Training Organization (ATO), Accredited Training Associate (ATA) and Accredited Regional Office (ARO). For more information on the different types of Accreditation and features and benefits of each, please contact accreditation@loyalistexams.com.
What are the benefits of Accreditation?
Accreditation will improve your processes and efficiencies, increasing productivity and customer satisfaction. Accreditation provides confirmation of quality that is globally recognizable. And LCS Accredited Training Partner has met or exceeded the minimum standards. Accreditation is mandatory and provides the eligibility to order exams with LCS.
Is Accreditation mandatory?
Yes. Only accredited training providers are permitted to order ITILĀ® certification exams.
What are the requirements for Accreditation?
Email the Accreditation Team at accreditation@loyalistexams.com. We will send you the information and then contact you to help determine which accreditation option is best for you.
What is the cost of Accreditation?
LCS Accreditation costs are the most competitive rates in the industry. Email the Accreditation Team at accreditation@loyalistexams.com for the costs associated to your specific requirements.
How long does Accreditation take?
After receiving the required documents, you can receive your accreditation within 30 days.
When does Accreditation expire?
The lifecycle of Accreditation is three (3) years.
Why do I need an Accreditation Audit?
A necessary and important aspect to confirming quality of training delivery is the assurance that the training organization has quality business practices in place. Our auditor works with our accredited training partners to ensure that Quality Management expectations are met.
How often are Accreditation Audits done and how much do they cost?
There are three (3) audits during the lifecycle of accreditation. The first is a documentation assessment. The second is an on-site audit and the third is a compliance audit to ensure observations made during the on-site audit are completed. There are no audit costs.

